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In current erra is is very high risk in Pakistan to shop online in Pakistan, We encourage use as he receive product from courier guy, before open it he can start making video in video he can clearly show that it is not open before. during video use can open the package and check all components count it, can insure everything during video.
If use find broken items, wrong items, count or any other issue he can submit video on whats app number provided on contact page as proof.
We this case user will not pay any return charges, just he will drop the package in courier center guide line will provide user separately. 
We are working in this online filed since 2016, here is proof : link
Mostrly refund are made to Easypaisa or Mobi Cash accounts, if users insist on any other mathod we can mange refund but service or deduction will be made from user payments
User will provide valid CNIC copy or student card copy for any GSM or GPRS device, incuding trackers. User can mark there copy as " Request for GSM module at" so there CNIC can use for respective purpose only.