Contact Us

At MegaEshop.pk, clear and fast communication is a priority. Since April 2016, we’ve been serving customers across Pakistan with a focus on reliability, transparency, and responsive support.

If you have any questions about products, orders, returns, or general inquiries, we strongly encourage you to contact us via WhatsApp for the fastest response.

Fastest Way to Reach Us (Recommended)

📱 WhatsApp Support:
+92 320 9199444

For prompt assistance, WhatsApp is the preferred support channel.
Our team typically responds faster on WhatsApp compared to email.

Email Support

📧 Email: [email protected]

You may email us for:

Order-related documentation

Formal inquiries

Issues requiring detailed explanations

Please note: email responses may take longer than WhatsApp.

Business Hours

🕒 Monday – Saturday: 10:00 AM to 6:00 PM (PKT)
❌ Sunday & Public Holidays: Closed

Messages received outside business hours are addressed on the next working day.

Physical Address

🏢 MegaEshop.pk
SF-176, Deans Trade Center
Peshawar, Pakistan

(Visits by appointment only. Please contact us in advance before visiting.)

Order, Returns & Support Requests

For quicker resolution, please include the following when contacting us:

Your order number

Registered email or phone number

A clear description of the issue

Before requesting a return or refund, we recommend reviewing our Return Policy to ensure eligibility and avoid delays.

Important Information

MegaEshop.pk has been operating since April 2016, and this also reflects our domain age, reinforcing our long-term presence and credibility.

We never ask for passwords, OTPs, or sensitive payment details via WhatsApp, phone calls, or email.

If anyone claims to represent MegaEshop.pk and asks for such information, do not respond and report it to us immediately.

Legal & Policy Pages

For full transparency, please review:

Privacy Policy

Terms & Conditions

Return Policy

All users of MegaEshop.pk are subject to these policies.