Shipping Policy

Last updated: 25 December, 2025

At MegaEshop.pk, we aim to deliver your orders quickly and safely. Please read this Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing

Orders are processed after confirmation via call or WhatsApp (where required).
Some orders may require:
- Advance payment
- Partial payment
- Shipping charges in advance (especially for COD orders)
Orders are dispatched only after successful confirmation.

Shipping Method

We use third-party courier services to deliver orders across Pakistan.
Courier selection depends on location, product type, and service availability.
MegaEshop.pk does not operate its own delivery network.

Delivery Time

Standard delivery time is 1–3 working days after dispatch.
Delivery may take longer due to:
- Courier delays
- Remote or rural locations
- Weather conditions
- Misrouting by courier companies

MegaEshop.pk is not responsible for delays caused by courier services once the order is dispatched.

Shipping Charges

Shipping charges may vary based on:
- Product weight and size
- Delivery location
- Courier service used
Shipping charges (if applicable) are communicated before dispatch.
Shipping fees are non-refundable, even in case of returns or refused deliveries.

Cash on Delivery (COD)

COD is available on selected products and locations only.
MegaEshop.pk reserves the right to:
- Limit COD availability
- Request advance payment for confirmation
Customers who repeatedly refuse COD orders may be restricted from future COD service.

Delivery Attempts & Failed Deliveries

Couriers usually make 2–3 delivery attempts.
If delivery fails due to:
- Incorrect address
- Unreachable phone number
- Customer refusal
  the order may be canceled, and future orders may require advance payment.

Order Tracking

Tracking details are shared once the order is dispatched (where available).
Customers are responsible for tracking their shipments and staying available for delivery.

Damaged or Missing Packages

Customers must record a parcel opening video at the time of delivery.
Claims for damaged, missing, or incorrect items without a parcel opening video may be rejected.
Any issue must be reported within 24 hours of delivery.

Undelivered / Returned Shipments

If an order is returned due to customer refusal or non-availability:
- Shipping charges will be deducted
- Re-dispatch may require advance payment
Repeated intentional returns may result in order restrictions.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details.
MegaEshop.pk is not responsible for delays or losses caused by incorrect addresses.